Security Threat Report

Sophos's July Security Threat Report reviews the IT security environment over the first six months of 2008. Major themes include the increase in web-based malware, how email-based threats have changed, and the latest developments in spam. The report also highlights the increase in malware targeted at MAC and Linux computers, revealing how these operating systems are exposed.

July 2008

Under the Hood

Diskeeper 2008 introduces substantial improvements to the core of the product - the defragmentation engines. The engines are defined as the processes that make the decisions of how/what/where/when with respect to file and free space defragmentation.

June 2008

How senior Vodafone staff access BlackBerry service at all times with rapid disaster recovery

The BlackBerry service is mission critical at Vodafone. It is the main communications tool used by senior managers to access e-mail, calendars and voice services. Many of these workers hardly use a PC all day so Vodafone rely on Neverfail for a robust, highly available solution that helps keep the company?s BlackBerry services operational around the clock.

May 2008

Customer Relationship Management E-Zine

Customer Relationship Management (CRM) is a key technology weapon in enterprise armoury. But now, with rise of software-as-service, CRM has fallen well within the reaches of small and mid-sized firms.

May 2008

Virtualisation and Disk Performance

CPUs and memory operate orders of magnitude faster than mechanical hard drives. The slower the disk, the slower the entire system will be.

April 2008

Achieve Business Process Analysis Success by Creating a Modeling Environment for Everyone

Do you have a community of Microsoft Visio® users? Would you be interested in storing and sharing your Visio models centrally? This White Paper explains how you can do this and also how you can encourage your Visio users to follow industry standards.

May 2008

Guide to Continuous Availability for Mission-Critical Applications in a Virtualised Environment

One of the hottest topics in today's IT corridors is the use and benefits of virtualization technologies. IT professionals everywhere are implementing virtualization for a variety of business needs, driven by opportunities to improve server flexibility and reduce operational costs. With each and every server that becomes virtualized, new challenges are manifesting themselves - most notably risk management concerns involving the physical-to-virtual migration of critical applications and the ongoing protection of application service delivery within the virtualized environment. Continuous application availability and disaster recovery are perhaps the most mission-critical to organizations focused on business performance and this white paper focuses on how to ensure protection for virtualised environments.

May 2008

Business Continuity: Guide to Choosing the Right Technology Solution

The relentless expansion of the Internet has resulted in 24x7 demands on business globally. Developments such as web 2.0, mobile computing, and wireless hotspots mean that application and system availability requirements become more and more critical. This white paper discusses how to assess and choose a business continuity solution which ensures critical applications like email are available 24x7.

May 2008

Multi-Channel Marketing

This White Paper explains how to better coordinate marketing communications across different channels, Web sites and countries. It explains how to deliver better results by providing customers with what they want and examines how to control marketing budget and processes at the same time. This document is intended for marketing professionals who want to integrate their business processes with a content management system to achieve coordinated and consistent messages for multiple target audiences.

April 2008

Managing global Web sites

Organisations face many challenges when creating a constellation of global Web sites. They need to maintain brand consistency while allowing for variations that reflect local culture. Creating truly localised Web sites can be a daunting process, in which corporate and local marketing teams need to work together to provide relevant information to many different target audiences.

March 2008

The Power of Process

Can a new breed of business process management (BPM) software enable the agile enterprise? Can the new technology really help companies achieve their agile enterprise goals?

April 2008

OTHER WHITEPAPERS

How to Offer the Strongest SSL Encryption

VeriSign SSL Certificates protect e-commerce and other private information with 128-bit encryption, the strongest SSL protection available. Our Free whitepaper provides all the information you need to help you make an informed decision when selecting security for your Website.

Forbes.com chooses Visual Sciences for real-time analytics

Leading source of financial and business news leverages Visual Site to build a 360-degree, lifetime view of the online behaviour of individual customers

Forbes.com has chosen Visual Site^® for real-time customer analytics, web metrics and interactive data visualisation. Forbes.com will use Visual Site's visitor-level analysis capabilities to analyse activity across multiple web sessions, enabling the company to quickly adapt to changing visitor requirements and develop a lifetime view of its customers. In addition, Visual Site will provide ad-hoc segmentation capabilities to create and analyse customer groups on-the-fly based on any given set of behavioural or customer attributes in order to identify potential improvements in content and advertising performance.

VistaPrint deploys Visual Sciences' Visual Site

Leading online graphic design and print company sees significant improvements after implementing changes based on insight from Visual Site

VistaPrint Limited (NASDAQ: VPRT) has deployed Visual Site^® application to analyse customer interaction and behaviour on the company's websites. Visual Site, Visual Sciences' real-time analytics application for the Internet channel, allows VistaPrint to map and analyse customer conversion processes, sometimes called "funnels," where improvements can be made in order to optimise process conversion and minimise process drop-out for various segments of its customers. This invaluable insight into customer segment interaction and behaviour enables VistaPrint to make intelligent design and content changes in order to improve end-to-end customer experience and site performance.

Visual Sciences Data Wheels: NEW breed of engine for Real-time Data Analytics

Visual Sciences (previously WebSideStory) is a leading provider of real-time analytics applications. The company�s analytics applications, based on patent pending on-demand service and software platform, enable fast and detailed analytics on large volumes of streaming and stored data for Web sites, contact centers, retail points-of-sale, messaging systems and the intelligence community. An explosion of data confronts today�s business decision-makers. In many industries, the ability to learn from this data to optimize business performance has become an essential competitive weapon. Visual Sciences has created a new breed of engine for real-time data analytics, utilizing the concept of data wheels. Data wheels provide blinding speed for analytics-type queries. This speed allows data architects and users alike to avoid the design tradeoffs necessary when using less efficient solutions such as relational databases and OLA P tools. Data wheels are a mature technology, used successfully for years at top-tier companies by IT staffs, executives, and managers to make sense of the billions of pieces of information bombarding them.

Key Performance Indicators: using real-time analytics to optimise online media

Media and publishing companies operate in a highly competitive environment, where the online channel is becoming increasingly more important in the battle for customer loyalty and advertising revenue. Customers continue to move from traditional media to online media, with many emerging as Internet-only consumers. A growing number are accessing content from mobile devices anywhere, anytime, adding yet another variable to the e-content consumer demographic mix. In adapting to this changing marketplace, publishers and content editors now have an opportunity to reach an entirely different audience with their online and mobile editions. However, guessing what drives online visitor behavior or loyalty is not a viable option. In optimizing the online channel, you need to act objectively � not subjectively � and base your decisions on Key Performance Indicators (KPIs) that support your specific business goals. This data-driven approach, enabled by real-time analytics, plays a central role in helping media/publishing companies focus their efforts and achieve success online. This whitepaper discusses latest industry trends, highlights both traditional and emerging KPIs you should monitor to achieve online success, and provide examples of customers leveraging an analytical approach to take advantage of this changing landscape.

IDC Report: An Integrated Approach to Digital Marketing through Web Analytics

Web analytics has become the platform around which additional online marketing initiatives can be successfully deployed and optimized. Marketers face a growing number of channels by which prospects and customers access their companies and expect a personalized, knowledgeable experience regardless of which channel they use. Nowhere is this expectation higher than at web sites. Vendors are responding with a broader suite of complementary, interoperating applications including email marketing, site search, search engine optimization (SEO), keyword bid management (SEM), behavioral targeting, and web content management. With this expansion of breadth and depth, digital marketers can reap the benefits of integrated applications that leverage analytics data as the basis for taking action, improving the customer experience and ultimately resulting in better business performance. In addition, the on-demand delivery of many digital marketing solutions offers the opportunity to free the marketer's organization from the issues surrounding on-premise implementation of an integrated solution. This report examines the integration trend in analytics with other digital marketing solutions, identifies the value of better decision-making processes for marketers, and discusses digital marketing solutions empowered by web analytic metrics.